FAQ – Frequently Asked Questions
Yes, they must be kept on a leash in all areas (including the pitch).
We welcome dogs and cats.
There are therefore many animals on the campsite and the risk of fights is high if the animals are not kept on a leash.
Yes, you can send us your deposit in holiday vouchers by mail.
Cancellation of stay by Camping « Le Site de Castelbouc » BEFORE your arrival:
In the event of force majeure, management reserves the right to cancel your stay for safety reasons.
If you have already left your home, we will offer to relocate you to another similar accommodation at no extra charge (subject to availability of providers).
If none of these offers satisfies you, you will receive a full refund of all sums paid; no further compensation may be claimed.
For any stay cancelled by the client:
- More than 30 days before the stay, 30% (the amount of the deposit) will be retained;
- Less than 30 days before the stay, 100% of the stay will be kept.
OR
To be reimbursed in the event of cancellation, you must have subscribed to Meetch cancellation insurance. This insurance covers a large number of claims: illness, transport problems, postponed holidays, etc.
See the terms and conditions for details:
https://camping.gorges-du-tarn.fr/wp-content/uploads/cgv/camping_le_site_de_castelbouc_cgv_2026.pdf
Yes, subject to availability. In this case, please contact us by telephone at : 04 66 48 58 08
or by email : camping.de.castelbouc@gorges-du-tarn.fr
Yes :
- for pitches: deposit of €20 for the electrical adapter.
- for rentals: security deposit of €120 to €170.
ONLY by check or cash.
See the terms and conditions for details:
https://camping.gorges-du-tarn.fr/wp-content/uploads/cgv/camping_le_site_de_castelbouc_cgv_2026.pdf
Using the sockets on your pitch or rental property to charge your electric vehicle is strictly prohibited; this would damage the network across the entire campsite.
On the other hand, there are charging stations in Sainte Enimie (7km) and Ispagnac (9km).
For rentals: rentals are available from 4pm on the day of arrival and must be vacated before 10am on the day of departure.
No, sheets and towels are available as an option and are offered to you at the time of booking.
The mobile homes must be returned as clean as when you arrived. They are disinfected between each guest. An "end of stay cleaning" service is also available as an option.
No: it is a choice on our part in an ecological approach, moreover the nights even in summer remain rather cool.
Yes, departures are from 8 a.m. to 10 a.m. and you must make an appointment no later than the day before your departure.
The pitches are available from 1 p.m. until 7 p.m. maximum and must be vacated by 12 p.m. maximum on the day of your departure.
Yes, depending on availability (excluding the period from July 11 to August 23), our site management constraints and with respect for other campers.
During peak season, pitch numbers are assigned randomly.
The maximum capacity allowed on a site intended for tents, camper vans and caravans is 6 people (including children and babies).
If you exceed this maximum capacity, you will need to reserve a second location.
The basic "Pitch" package includes 2 people. Adults or children must therefore pay a supplement.
Yes, you can enjoy our magnificent region for hiking but there is a difference in altitude.
Please note that the bike is not suitable for beginners (lots of elevation, technical paths) and the main road is narrow and very busy in July and August.
Yes, a canoe and paddle rental offers several routes adapted to your needs.
You can also rent inflatable buoys and paddles on the water by the hour.
https://www.locanoe-gorgesdutarn.fr/
Yes, the campsite has its own beach with a body of water and a few sun loungers with free access.
Unsupervised beach.
Barbecues on the pitches are PROHIBITED, except electric barbecues (max 1000W) or planchas. A large communal barbecue is at your disposal if you wish.
Yes, if you order the day before for the next day, you can reserve your bread and pastries.
On site, a minimal grocery service is offered (food, hygiene, gas, etc.). Otherwise, a mini-market is located 10 minutes away by car.
No, but a food truck is available on the campsite from July 14 to August 15.
You also have the “5 Arches” guinguette or the “Les Copains d'abord” restaurant located 700 meters away.